At House of Astu (“we”, “our”, “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you visit our website, purchase our products, or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect the following details when you place an order, contact us, or use our services:

  • Name
  • Phone number
  • Email address
  • Billing & shipping address
  • Payment details (processed securely through third-party payment gateways)
  • WhatsApp contact number

b) Non-Personal Information

We may also collect:

  • IP address
  • Browser type & version
  • Device information
  • Pages visited & browsing behavior
  • Cookies and tracking data

This information helps us improve user experience and website performance.

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate regarding orders, shipping updates, or support
  • Respond to queries via call, email, or WhatsApp
  • Improve our website, services, and user experience
  • Send promotional messages or updates (only with your consent)
  • Prevent fraudulent transactions
  • Maintain records for internal or legal purposes

We never sell your personal data to third parties.

3. Cookies & Tracking Technologies

Our website uses cookies to:

  • Provide a smooth browsing experience
  • Remember your preferences
  • Analyze website traffic
  • Improve product listings and user navigation

You can disable cookies through your browser settings, but some features may not function properly.

4. Sharing Your Information

Your data may be shared only with:

  • Trusted third-party service providers, such as:
    • Payment gateways
    • Delivery & logistics partners
    • Website analytics tools
    • Marketing automation tools
  • Legal authorities, only if required by law

We ensure all third-party partners follow strict privacy and security standards.

5. Data Security

We take strong measures to safeguard your information:

  • Secure server infrastructure
  • Encrypted communication
  • Restricted access to personal data
  • Regular monitoring to prevent unauthorized access

While we follow the best practices, no online system is 100% secure. Users share information at their own risk.

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Update or correct your information
  • Request deletion of your data
  • Opt out of marketing messages
  • Disable cookies
  • Withdraw consent anytime

To exercise these rights, contact us at info@kampu.in.

7. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of third-party websites.
Please review their policies before sharing any information.

8. Children’s Privacy

Our products meant for babies are purchased only by adults.
We do not knowingly collect data from children under 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes will be reflected with an updated “Last Updated” date.
We encourage users to review this page regularly.

10. Contact Us

If you have any questions about this Privacy Policy, feel free to contact us:

House of Astu
#13, 14th A Cross,
Bhuvaneshwari Nagar, Hebbal-Kempapura,
Bengaluru – 560024, Karnataka, India

Phone / WhatsApp: 7625070432
Email: houseofastu@gmail.com / info@kampu.in